CALL US TODAY! (847) 455-0122
2315 N Manheim Rd,  Melrose Park,  IL 60164
Hours: Mon - Fri: 6:30AM - 5:30PM

Customer Reviews & Stories

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Hagen's Automotive West, auto repair shop in Melrose Park IL Google Reviews Hagen's Automotive West, auto repair shop in Melrose Park IL Sure Critic Reviews Hagen's Automotive West, auto repair shop in Melrose Park IL  Facebook Reviews Hagen's Automotive West Yelp Reviews

I had a great experience with this shop. They were honest and knowledgeable. Within a few hours they found the issue, repaired it, and called me to let me know my car would be ready for pickup. The cost was less than half of what Firestone quoted me for the issue.

- D.H. (Google)

Mark really knows his cars and he gives a very fair price. He fixed my HHR and my Daughters Fiesta. he charged about 1/4 of what the dealership wanted to charge me and now both cars are running great! it's great to have peace of mind knowing there is still a fair mechanic you can go to in this area. Check him out for any car repair you will not be disappointed. Terry S, Northlake Il.

- T.S. (Google)

Great shop to work with! They have worked on all our cars and trucks for over 10 years, very knowledgeable staff that's been there forever, its nice to know that the same mechanic is going to work on your vehicle as before. Prices are fair and way lower than what the dealer would charge.

- J.S. (Google)

We've been having A/C issues since last summer. Our old mechanic told us to trade in our car, rather than finding the issue. We found Hagen's Automotive and couldn't be more pleased. Mark is honest, and reliable. He runs a good shop, he's trustworthy and he explains everything completely. I appreciated the communication and his knowledge. If you need a good mechanic who isn't going to do things half way, Mark is your guy. We won't be using our old mechanic again, we'll stick with Hagen's Automotive. So glad we found Hagen's Automotive because they fixed the problem, and it wasn't that difficult.

- J.D. (Yelp)

Called in to schedule an inspection on a car I was looking to buy.They were great about helping inform me of somethings I should watch out for and helped me avoid a probable mistake down the road. Great service!

- Google Review

Love this shop. I've been coming here for awhile. They have always handled my car nicely and don't BS you. I haven't had a bad experience and they don't over price everything like a lot of auto repair shops do. The guys are really friendly and will be happy to explain any issues with your car. Love that it's so close to home too.

- Andrusca P. from Chicago, IL

My husband I and moved to the area a little while back and have had quit a few experiences with mechanics really screwing us over. When my husband told me he tried this place before Yelping it I flipped because I was so nervous they took us for a ride (pun intended). I called all around asking for quotes to find we got a really good price. Since then I've been coming here with my car too and always get very friendly service. They explain to me exactly what needs to be done and never act fishy. I can tell they are knowledgable kind people who love what they do. So far the prices have been good if not great (Fingers crossed I don't need anything too major anytime soon).

Also, this might be a small thing for some but as a woman feeling safe is important (I've gone to some sketchy places). The waiting room is nice and I feel comfortable relaxing while watching whatever is on the TV, munching on something from the candy dish while waiting for my car to be serviced.

All in all, I definitely recommend this place and will be coming back soon! ... Especially since my Change Oil light is on.

- Jennise G. from Elmwood Park, IL

Mark and his crew have always taken the time to explain the problems and give me all the options. I won't taken my cars anywhere but Hagen's. When we had to have a major repair done Mark called me himself and talked through what needed immediate work and what could wait.

- Micky F.

Your service, as always, was stellar.We've come to you for years (at both locations) and it never surprises me the care and friendliness of you and your staff. As long as we have cars, you have our business. Thanks for everything.

- Edward S. from Elmwood Park, IL

I went to my dealership with my 2002 GMC Envoy. They said the frame is rusted out and I need a front hub and tie rods and I should strongly consider trading it in and getting something newer. Mark carefully went over the car and explained what he found. The frame was not rusted as bad as the dealership stated. Mark said he was very comfortable fixing what needed to be fixed and it is still a solid vehicle. I was very impressed with Mark's explanations and patience in answering my questions. Hagen's Automotive is a top notch business. I highly recommend it.

- M.F. (Google)

Our family cars are always serviced by these guys. Their service is great, outstanding and reccomendable

- M.T. (Google)

It is getting harder and harder to find half-decent shops these days especially if you are a motorhead who is particular on who gets to touch your vehicles. I brought my highly modified & customized sedan for a ABS brake bleed and was very satisfied with the level of care and quality of work performed by Mark and his team. It is refreshing to meet actual car-enthusiasts at an auto shop so I will not hesitate to bring in my other vehicles when servicing is needed.

- H.G. (Google)

My family has been using Hagen's for years. His prices are fair, he is trustworthy and honest, and the place is clean. Can you really ask for more from a mechanic? You gotta give these guys a try!

- S.B. (Yelp)

Mark and his staff are hard workers and the price of repairs are always reasonable. Whenever I call he gets me in right away. Mark is accommodating and very thorough with explanations of what is wrong with the vehicle. I also love that Hagen's Automotive is Family Owned! I recommend them highly.

- S.B. (Yelp)

Just awesome service. The staff is courteous and friendly. I completely trust them! Great experiences to-date. I would recommend them highly to everyone.

- A.M. (Google)

I've been taking my car(s) here for years! When I was a broke college student, and my car would act up, Hagen was straight up honest with what would be wrong, and charged accordingly. Today, my air conditioning was acting up and leaking water by my feet. He knew exactly what the problem was and had it done in 20 minutes, and only charged me 30 bucks! Honest, trustworthy, and respectful are the words to describe this man's business! I wouldn't trust anyone else!

- M.S. (Yelp)

These guys are professionals. I couldn't be happier with the level of service and the quality of their work. Mark the owner was very helpful and actually tried to save me money. I am so happy to have found someplace trustworthy too bring my cars. Good people and their prices are fair. I would recommend them to anyone.

- B.P. (Google)

Called in to schedule an inspection on a car I was looking to buy.They were great about helping inform me of somethings I should watch out for and helped me avoid a probable mistake down the road. Great service!

- C.C. (Google)

I recently took my daughter's car into Hagens after she spent over $300 at another shop. Mark had taken excellent care of my car in the past so Hagens was my first recommendation, but my daughter lives in the city and didn't think her car would make the drive, (trouble starting, check engine light on) so we opted for the other place...BIG MISTAKE ! Not even a week later same problem! I called Hagens spoke with Mark, we left the car with him. After running some tests they found the problem and fixed the issues that same afternoon. These days it's really hard to find reliable service and have it coupled with a smile, courtesy and professionalism. I found all that at Hagens. THANKS AGAIN!!!??

- R.L. (Google)

These guys were so accommodating, knowledgeable, and very friendly. The service was 5 stars. Thank you!

- B.D. (Google)