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I’ve been taking my cars to Mark Hagan for more than 20 years. He’s the best! Trust him implicitly. 👍


— Facebook User Review

This is the only place I will bring my Corvette ,great corvette knowledge at this shop


— Facebook User Review

I had an issue with work that had been done which cause two tires to go bad and without question Mark made it right, the issue was repaired correctly and I was reimbursed for tires I had to purchase. Mark has completely restored my faith in Hagen's Automotive West. Thank you Mark & Lisa!


— Facebook User Review

This Jamoke does Not Work On Saturdays! That is why only 4 Stars! Other than that this friend of ours and his employees do a GREAT job! Good Luck Mark & Kerri!


— Facebook User Review

Great place to bring your car, truck or van. Honest and fair.


— Facebook User Review

My old boss


— Facebook User Review

Trustworthy, great place to take your car. I won't take my car any place else! I want to tell all the women out there who need a good, fair mechanic who won't take advantage of them, this is the place!!


— Yelp User Review

Top notch service! I took my truck to three other mechanics, including the dealership for an issue. None of them could figure it out and kept misdiagnosing it which costed me time and money. This lead me to Hagen and I could not be happier. They took the time to listen, ask questions, and diagnosis. Both Mark and Ryan were incredibly caring and realistic. They were thorough in their evaluation, skills, and knowledge. They were also confident in their team and honest in their approach. Unfortunately the truck required highly specialized work and they took care of that as well.


They always seem busy but also took time to treat me like family since the moment I walked in.


You know my father always said that he has a guy for any issue. I found my guy for any mechanical issues. Their prices seem pretty decent as well. Highly recommended!


— Yelp User Review

I've been taking my car(s) here for years! When I was a broke college student, and my car would act up, Hagen was straight up honest with what would be wrong, and charged accordingly.

Today, my air conditioning was acting up and leaking water by my feet. He knew exactly what the problem was and had it done in 20 minutes, and only charged me 30 bucks! Honest, trustworthy, and respectful are the words to describe this man's business! I wouldn't trust anyone else!


— Yelp User Review

We've been having A/C issues since last summer. Our old mechanic told us to trade in our car, rather than finding the issue. We found Hagen's Automotive and couldn't be more pleased.

Mark is honest, and reliable. He runs a good shop, he's trustworthy and he explains everything completely.


I appreciated the communication and his knowledge.

If you need a good mechanic who isn't going to do things half way, Mark is your guy.


We won't be using our old mechanic again, we'll stick with Hagen's Automotive. So glad we found Hagen's Automotive because they fixed the problem, and it wasn't that difficult.


— Yelp User Review

First time customer and my experience was very pleasant. The shop is clean, organized and friendly. The owner Mark has a passion for cars and taking care of his customers, it was refreshing to work with someone like that. Highly recommend this shop for all your automotive repair needs.


— Yelp User Review

My family has been using Hagen's for years. His prices are fair, he is trustworthy and honest, and the place is clean. Can you really ask for more from a mechanic? You gotta give these guys a try!



— Yelp User Review

Nice job, fair price, would recommend had brakes done, best of all they communicated well


— Yelp User Review

Love this shop. I've been coming here for awhile. They have always handled my car nicely and don't BS you. I haven't had a bad experience and they don't over price everything like a lot of auto repair shops do. The guys are really friendly and will be happy to explain any issues with your car. Love that it's so close to home too



— Yelp User Review

This place is GREAT! I live in CA and was considering buying a collector car in Chicago. I was calling various shops to find one that could do a pre-purchase inspection. The owner (Mark) answered the phone at Hagen's and immediately took interest in doing the work. But, they were swamped and didn't really have time to do it today. When I explained my time crunch he made time and did the inspection. The inspection should have taken 30 minutes, but they spent about 1.5 hours with the car. They went above and beyond what they said they'd do on the phone. I commission a lot of pre-purchase inspections around the country, and these guys found small things that inspectors often miss who charge 3X as much as Hagen's charged me. Now for the kicker. I told them I wanted to pay them extra money for the extra time they took (not to mention fitting me in when they didn't really have the time). They would NOT accept any extra money from me. My only regret is that this shop isn't in my own home town because they would have all my automotive business. Bottom line, they were honest, friendly, and did quality work. What more can you ask.


— Yelp User Review

Courteous,honest, fair. I came here when my car broke down at work and a coworker recommended them. On one of the coldest days of the year Mark arranged to have me towed in and looked at my car before noon! Although it turned out to be a major issue vs. the minor problem I was hoping for he told me costs and alternatives for my engine repair. There was no pressure, and I ended up not putting money into the repair on his advice although he could have easily swayed me for the $2500 repair. I can't recommend this place enough!


— Yelp User Review

***New Ownership since fall 2010***


Go to Hagen's for any mechanical issue. Mark, the owner, was there and listened to my issue. You could tell he loves cars and has been working on them for decades. He listened to my symptoms...and pretty much knew how to fix it just from my explanation. I usually try to give my reasons why the car wasn't running right...and he explained why he felt it was a different cause. Saved me a ton of money doing that... The mechanic that worked on my car was also experienced.


During my repair...they noticed that I was really running low on my brakes. I already knew this & was only a couple of months from getting that done. Mark came out to let me know that I needed a new brake job. He instantly started to apologize and wanted to show me why I needed this. This is the first time that anyone ever taught me how to tell when the brakes need to be done. Even more...he only recommended the front brakes where another shop wanted to do both front & back.


Overall...I felt that these guys knew what they were doing. They were honest & fair. They were quick and knowledgeable. The price for the work they did was average (which is fine since I know it was done right). Most importantly...they fixed what I needed on the first visit.


— Yelp User Review

Hagen's Automotive is the best place to take your car. I was getting ready to move to Texas and my car started making a weird noise. Mark Hagen and his crew are honest and his prices are very reasonable. We made it to Texas safe and sound, thank you!


— Yelp User Review

Great place to get work done on your car, be it regular maintenance or a major job. Mark and his crew are very honest and usually explain what the problem is and different ways to correct it depending on the age and mileage on the car.


— Yelp User Review

I found Mark's garage a couple of years ago when my '99 Saturn SW2 wagon would not start. Mark diagnosed the problem which I suspected the original starter motor on my vehicle (which had 192,000 on the odometer was shot. Mark did an excellent job repairing my Saturn and has been my TRUSTED mechanic since then. If your vehicle needs services give Hagen's a try Mark will treatly you honestly and with respect


— Yelp User Review

Hagens automotive repair is great. I have been taking my cars there for years. Mark is always very honest with any quotes and the work is done on time. Very clean shop. Ryan also helped get in for an appt this last time and they did a great job! I recommend them to my neighbors.


— Google User Review

Excellent service and knowledgeable personnel. Very friendly and take their time to explain why and what needs to be done to repair your vehicles. Convenient parking in front or at side of building.


— Google User Review

Mark has an amazing shop and great guys working for him! He always takes care of my car and makes sure nothing is wrong. They fill up all fluids with the oil change and will even check tires for air, as well as any general repairs that you may need. They are honest guys and will never overcharge, and give you truthful opinions! THEY ARE NOT OUT FOR YOUR MONEY!!! How many mechanics can you say that about???


— Google User Review

Mark, Ryan & the rest of the guys are the best. I was referred to Hagen’s a few years ago and never looked back. I had a front end sound that would not go away. They spent some serious time investigating it. After all was done and said I was extremely pleased with the work and the very fair pricing.


— Google User Review

I had an out of state inspection on a vehicle I was interested in. Within an hour the did a full inspection at a great cost! They were detailed in their review of the vehicle and told me the little things that the dealer did not so they could be fixed before I bought the vehicle. I am completely satisfied with their work and I will be using them again when I buy another vehicle. Thank you so much Mark!


— Google User Review

Very nice people to work with fixed car


— Google User Review

Brought my son's car in for a check up. They told me what I needed and didn't try to sell me what I didn't need. Even told me to wait on replacing tires, as I asked them to do, until the end of November. Said I could get a few more months out them. Thank for being honest. See you in the Fall for the new tires.


— Google User Review

Highly recommend this place for all your automotive needs!!!


— Google User Review

I brought my car into Hagen's Automotive for what I thought was a serious transmission problem. Planning for the worst, I waited for the mechanics to complete their assessment of the problem.


I turns out that I needed a module which was a common failure and significantly cheaper then a new/rebuilt transmission.


I just picked up the car and it drives like new.


Very honest - very professional!


— Google User Review

Some of the Best in the Business!

Brought my car in for bad vibrations when trying to stop. I had a check engine light on so I feared the worst! Hagens eased my worries and fixed my car same day!! I’ll definitely be back!


— Google User Review

I have been exclusively coming to Hagens Automotive for several years. There isn't anyone that I trust more with my vehicles than Hagen. Their quality service, reasonable price, and friendly environment are all I need to recommend Hagens everyone that needs work on their vehicles. Bravo and Thank you to the Fantastic Team at Hagens that continue to prove themselves over and over again!


— Google User Review

I had a very good experience at Hagens Automotive yesterday. Very friendly young man at the front desk. Explained everything to me regarding what I need now and what I’ll need in the future. Didn’t overcharge or try to sell me anything I don’t need. I trust this service and will return as needed. Thanks Hagens!


— Google User Review

I made the mistake of trying to get lucky at a place closer to my house than Hagen's...BAD IDEA! And I know better. If, when you choose Mark, you know you're going to get great service and typically a spot on evaluation of exactly what your car needs to perform better for you! I will not make the same mistake again. Hagen's will always be my go-to...period!


— Google User Review

Hagens automotive helped me out when I thought I was out of luck. I was told a needed a new transmission but Hagens came up with an idea to try before getting A new trans and it worked. Thanks Mark I really appreciate your help.


— Google User Review

Always courteous service. They really go out of their way for their customers.


— Google User Review

Honest and was able to repair my car without adding on any extras!


— Google User Review

So pleased I found this place! These guys are so professional, honest and actually care. I would strongly recommend checking them out. You won't be disappointed.


— Google User Review

I took my jeep liberty there because I had a gift certificate for a oil change. I know I had a slow oil leak and they confirmed my thoughts but I was scared it would cost an arm and a leg but after speaking with Mark he set my mind at ease. It was only the oil pressure switch. I am so glad to see the honesty and quality of work to be so close to home but even if I lived an hour away I'd still take my cars there. I am very happy with hagens and will recommend them to anyone. Not to mention I just got a nice Christmas card in the mail with $10 off my next service!!!!! Thanks again guys.


— Google User Review

Hagen’s Automotive West - professional, thorough, and courteous from the front desk to the last mechanic. I was served with excellence and empathy from “hello” as a new customer. Every detail was explained from the work involved to cost. I would highly recommend Hagen’s to anyone looking for an affordable partner in vehicle maintenance.


— Google User Review

Thank you Mark and Crew for taking care of Adam's car. Of course the battery goes dead on one of the coldest days. But the battery was coming apart! You got the car in and back to us in record time. And you took care of my company car that had a slow leak in the rear tire so I would get to work on time. Have your number stored in my phone.


— Google User Review

I went to my dealership with my 2002 GMC Envoy. They said the frame is rusted out and I need a front hub and tie rods and I should strongly consider trading it in and getting something newer. Mark carefully went over the car and explained what he found. The frame was not rusted as bad as the dealership stated. Mark said he was very comfortable fixing what needed to be fixed and it is still a solid vehicle. I was very impressed with Mark's explanations and patience in answering my questions. Hagen's Automotive is a top notch business. I highly recommend it.


— Google User Review

I had a great experience with this shop. They were honest and knowledgeable. Within a few hours they found the issue, repaired it, and called me to let me know my car would be ready for pickup. The cost was less than half of what Firestone quoted me for the issue.


— Google User Review

These guys are professionals. I couldn't be happier with the level of service and the quality of their work. Mark the owner was very helpful and actually tried to save me money. I am so happy to have found someplace trustworthy too bring my cars. Good people and their prices are fair. I would recommend them to anyone.


— Google User Review

It is getting harder and harder to find half-decent shops these days especially if you are a motorhead who is particular on who gets to touch your vehicles. I brought my highly modified & customized sedan for a ABS brake bleed and was very satisfied with the level of care and quality of work performed by Mark and his team. It is refreshing to meet actual car-enthusiasts at an auto shop so I will not hesitate to bring in my other vehicles when servicing is needed.


— Google User Review

Fixed my car in a reasonable time. Fair price. Several neighbors recommended them. I'll go back


— Google User Review

top notch people, top notch service! doing it right for 32 years. i have been dealing with mark and his staff for long time, never disappoints


— Google User Review

I've been going here for years. Quality work,pleasant people & great service


— Google User Review

Very experienced, very fair.


— Google User Review

I have always taken my car to this shop. The work is always done professionally, they listen to what you tell them, and the price is always reasonable. I recommend highly!


— Google User Review

I went to my dealership with my 2008 GMC Envoy. They said the frame is rusted out and I need a front hub and tie rods and I should strongly consider trading it in and getting something newer. Mark carefully went over the car and explained what he found. The frame was not rusted as bad as the dealership stated. Mark said he was very comfortable fixing what needed to be fixed and it is still a solid vehicle. I was very impressed with Mark's explanations and patience in answering my questions. Hagen's Automotive is a top notch business. I highly recommend it.


— Google User Review

Hagen's has maintained our family fleet for many years ... but recently two great experiences ... when traveling across country, vehicle problem arose and Hagen's accurately diagnosed the problem over the phone. This allowed us to have the necessary services completed while on the road with an understanding of the work needed; and secondly, another vehicle developed this crazy noise shortly after some body work ... and while the body shop and its mechanic did not solve the problem, Hagen's team identified the trouble and resolved the issue in short order. Great team and great service makes for happy customers. Thank you Hagen's Automotive.


— Google User Review

Great shop to work with! They have worked on all our cars and trucks for over 10 years, very knowledgeable staff that's been there forever, its nice to know that the same mechanic is going to work on your vehicle as before. Prices are fair and way lower than what the dealer would charge.


— Google User Review

Hands down most knowledgeable , genuine and honest place I have ever taken my car. My friend recommended this place, and these guys will be my go to guys and I am gonna recommend this place to other people I know.


— Google User Review

Just awesome service. The staff is courteous and friendly. I completely trust them! Great experiences to-date. I would recommend them highly to everyone.


Thank you!!


— Google User Review

I recently took my daughter's car into Hagens after she spent over $300 at another shop. Mark had taken excellent care of my car in the past so Hagens was my first recommendation, but my daughter lives in the city and didn't think her car would make the drive, (trouble starting, check engine light on) so we opted for the other place...BIG MISTAKE ! Not even a week later same problem! I called Hagens spoke with Mark, we left the car with him. After running some tests they found the problem and fixed the issues that same afternoon. These days it's really hard to find reliable service and have it coupled with a smile, courtesy and professionalism. I found all that at Hagens.


— Google User Review

A fantastic place to have your car repaired! Service is great and they're very friendly.


— Google User Review

Have the best service at this shop every time we go. Incredibly knowlegable people and excellent customer service. Highly recommend!


— Google User Review

This guys are great!! They sure know their job,fast and not pricey at all.


— Google User Review

This place is GREAT! I live in CA and was considering buying a collector car in Chicago. I was calling various shops to find one that could do a pre-purchase inspection. The owner (Mark) answered the phone at Hagen's and immediately took interest in doing the work. But, they were swamped and didn't really have time to do it today. When I explained my time crunch he made time and did the inspection. The inspection should have taken 30 minutes, but they spent about 1.5 hours with the car. They went above and beyond what they said they'd do on the phone. I commission a lot of pre-purchase inspections around the country, and these guys found small things that inspectors often miss who charge 3X as much as Hagen's charged me. Now for the kicker. I told them I wanted to pay them extra money for the extra time they took (not to mention fitting me in when they didn't really have the time). They would NOT accept any extra money from me. My only regret is that this shop isn't in my own home town because they would have all my automotive business. Bottom line, they were honest, friendly, and did quality work. What more can you ask.


— Google User Review

My water pump failed on 294 and I called to see if they could help me out and they told me to have it towed in and they started working on it immediately. Everyone there that I talked to was very outgoing.


I am very greatful and will be returning with future service issues.


— Google User Review

I brought my car to hagens for emission repair monday around 4:30 pm and i got a call next day with good news and a reasonable price. I took my car to a previous shop TWICE and they couldn't properly diagnose it. I am glad i found this shop in time before my license plate sticket expired. Ask for lisa! She's very nice person!


— Google User Review

I had to replace my tire and I was stuck in this area. When I walked in I was greeted warmly by both Lisa and Mark . They are one of those people who really want to help you and feel your "pain". The tire was delivered and installed fast .

Thank you guys so much !!! Lisa and Mark you guys are the best :)


— Google User Review

Best auto repair shop in area. Mark the owner knows his stuff. Been going there for over 10 years


— Google User Review

I needed a last minute fix to my car and they were not only fast and accommodating, but made my wife feel right at home.


— Google User Review

Great customer service and their services are top notch!


— Google User Review

Honest, Knowledgeable, Have kept my family's cars running great for over 5 years. Professional,friendly and affordable.


— Google User Review

My car looks brand new after leaving the shop they do excellent work.


— Google User Review